Terms of Service

By accessing or using HatchTechs' services, you agree to be bound by these Terms of Service and any future amendments. If you are using the Services on behalf of an entity, you confirm that you have the legal authority to bind such entity to these terms.

HatchTechs reserves the right to update, modify, or change these Terms of Service at any time, and any such changes will be effective immediately upon posting to this site or notification to you. You are encouraged to review these terms periodically to ensure you are aware of any updates.

HatchTechs offers comprehensive digital transformation solutions for businesses, including, but not limited to:

• BPO (Business Process Outsourcing)
• Technology Creation (Software, Apps, Cloud solutions)
• Digital Marketing (SEO, SMM, PPC, content marketing, etc.)
• Sales Enablement Services (Sales tools and technology)
• Consultancy and Strategy Development
• Custom digital solutions specific to your business needs

To use our Services, you must be at least the age of majority in your jurisdiction and capable of entering into a legally binding contract. You affirm that the information you provide to HatchTechs is truthful, complete, and accurate. Any false or misleading information can result in the suspension or termination of your access to our Services.

Some Services require you to create an account with HatchTechs. You agree to:

• BPO (Business Process Outsourcing)
• Technology Creation (Software, Apps, Cloud solutions)
• Digital Marketing (SEO, SMM, PPC, content marketing, etc.)
• Sales Enablement Services (Sales tools and technology)

Some of HatchTechs' Services are subject to fees. You agree to pay all applicable fees for the Services you use according to the payment terms provided at the time of purchase. All payments will be made in Canadian dollars unless otherwise stated.

You authorize HatchTechs to charge your account for any subscription fees, usage charges, or other fees related to your use of the Services. If applicable, you will provide valid payment information, and failure to pay these fees will result in suspension or termination of access to the Services.

Subject to your compliance with these Terms of Service, HatchTechs grants you a non-exclusive, non-transferable, and limited license to access and use the Services for your internal business purposes. This license does not grant you any rights to sublicense, distribute, or resell the Services to third parties.

All intellectual property rights, including copyrights, trademarks, patents, and trade secrets, associated with HatchTechs' Services, software, platforms, and content are owned by or licensed to HatchTechs. You acknowledge and agree that you will not copy, modify, reverse engineer, or create derivative works from any part of the Services except to the extent permitted by applicable law.

Confidential Information

Both parties agree to keep confidential any proprietary information disclosed during the course of their relationship. This includes, but is not limited to, business plans, customer data, and other sensitive information.

Privacy and Data Protection

HatchTechs takes the privacy and protection of your personal data seriously. We will comply with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and will not use or share your personal data except as required for providing the Services, fulfilling legal obligations, or as otherwise agreed to.

Data Ownership

You retain ownership of any data you upload or provide to HatchTechs. By using the Services, you grant HatchTechs the necessary rights to process, store, and transmit such data solely for the purpose of providing the Services.

You agree not to:

• Violate any applicable laws or regulations, including the Canadian Anti-Spam Legislation (CASL).
• Engage in any fraudulent, illegal, or malicious activities, including hacking or exploiting vulnerabilities in the platform.
• Use the Services in a way that interferes with or disrupts the proper functioning of the Services or the networks connected to them.
• Engage in activities that may harm HatchTechs' reputation, systems, or business operations.

You or HatchTechs may terminate this Agreement at any time for any reason, with or without cause. Upon termination, you must immediately cease using the Services, and HatchTechs will stop providing Services to you. Termination will not affect your payment obligations, and HatchTechs may retain your data as required by law or for record-keeping purposes.

HatchTechs may also suspend or terminate your account if you violate any part of these Terms of Service or if it is necessary to comply with legal or regulatory obligations.

To the fullest extent permitted by law, HatchTechs is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Services. This limitation applies whether the claim is based on breach of contract, tort, negligence, or any other legal theory.

Canadian Law: The limitation of liability in this section applies to the maximum extent permitted under applicable Canadian law.

You agree to indemnify, defend, and hold harmless HatchTechs, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from your violation of these Terms of Service or any third-party claim related to your use of the Services.

Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

Arbitration: Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved through binding arbitration in Ontario, Canada, before a single arbitrator. The arbitration will be conducted under the Canadian Arbitration Act or any applicable provincial law, and the decision of the arbitrator shall be final and binding.

Class Action Waiver: You agree that any dispute resolution will be conducted on an individual basis and not as part of a class action or representative proceeding.

HatchTechs shall not be held liable for any failure or delay in performing its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, or government actions.

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Entire Agreement: This Agreement constitutes the entire understanding between the parties regarding the use of the Services and supersedes all prior or contemporaneous agreements, understandings, or communications.

Assignment: You may not assign or transfer your rights or obligations under this Agreement without prior written consent from HatchTechs.

Waiver: No waiver of any provision of this Agreement shall be deemed a further or continuing waiver of such provision or any other provision

If you have any questions about these Terms of Service or need assistance, please contact HatchTechs at:

[Company Address]

Email: inquiry@hatchtechs.ca

Phone: [Insert Contact Number]

By using HatchTechs’ Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.