Privacy Policy

Welcome to HatchTechs Canada. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using our services, website, and digital platforms, you consent to the collection, use, and disclosure of your personal data as described in this policy.

This Privacy Policy applies to all personal information collected by HatchTechs Canada from clients, website visitors, employees, contractors, and other stakeholders. It covers:

• Data is collected through our websites, applications, and digital platforms.
• Information obtained from clients and business partners.
• Personal data of employees, job applicants, and contractors.

HatchTechs Canada collects the following types of personal information:

Personal Identifiable Information (PII)

• Name, email address, phone number, mailing address.
• Business name and job title (for corporate clients).
• Government-issued ID (for employment verification and compliance purposes).

Financial and Transactional Information

• Billing details, payment history, and credit card information (processed securely through third-party payment providers)

Technical and Usage Information

• IP address, device details, browser type, and operating system
• Cookies and tracking technologies (subject to consent under Canadian law).
• Log files and analytics data to improve user experience.

Employment-Related Information

• Resumes, cover letters, and employment records for recruitment and HR management.
• Background check details, where legally permitted.

Your Information HatchTechs Canada collects and processes personal information for the following purposes

• Service Provision & Business Operations: Delivering digital transformation services, software solutions, and business support.
• Customer Support & Communication: Responding to inquiries, complaints, and service requests.
• Marketing & Promotions: Sending promotional emails, newsletters, and updates (subject to opt-in consent).
• Compliance & Legal Obligations: Meeting regulatory requirements, preventing fraud, and ensuring security.
• Employment & HR Management: Recruiting talent, managing employee records, and administering payroll.
• Analytics & Service Enhancement: Analyzing website traffic, improving user experience, and optimizing business processes.

HatchTechs Canada processes personal data under the following legal bases:

• Consent: When users opt-in for marketing communications or provide information voluntarily.
• Contractual Necessity: When processing is essential for fulfilling contractual obligations.
• Legal Compliance: When required by Canadian laws, including tax, employment, and cybersecurity regulations.

Legitimate Interests: For fraud prevention, business development, and improving services

We do not sell, rent, or trade personal information. However, we may share personal data under the following circumstances:

• With Service Providers: Third-party partners assisting in payment processing, cloud hosting, cybersecurity, or analytics.
• For Legal Compliance: To meet legal obligations or respond to government requests, subpoenas, or legal proceedings.
• Business Transfers: If HatchTechs Canada undergoes a merger, acquisition, or asset sale, user data may be transferred under confidentiality agreements.
• With Your Consent: When users explicitly agree to share information with third parties for specified purposes.

HatchTechs Canada employs strict security measures to protect personal information from unauthorized access, loss, misuse, or alteration:

• Encryption: Secure encryption protocols for data transmission and storage.
• Access Control: Role-based access restrictions for authorized personnel only.
• Regular Audits: Security reviews, risk assessments, and compliance checks.
• Data Minimization: Collecting only the necessary data required for our business operations.
• Despite our best efforts, no security measures are entirely foolproof. Users should take precautions when sharing sensitive information online.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiry, data is securely deleted or anonymized.

• Customer account data: Retained for the duration of the service contract plus five (5) years for legal compliance.
• Employee records: Retained for legal obligations up to seven (7) years.

Marketing data: Retained until users opt-out or withdraw consent.

Under PIPEDA and applicable provincial laws, you have the following rights:

• Right to Access: Request a copy of your personal information held by HatchTechs Canada.
• Right to Correction: Request corrections to inaccurate or outdated information.
• Right to Withdraw Consent: Opt out of marketing communications at any time.
• Right to Data Portability: Request your data in a structured, machine-readable format where applicable.
• Right to File a Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.

To exercise your rights, contact us at Support@HatchTechs.com.

If personal information is transferred outside Canada (e.g., to cloud storage providers in the U.S. or EU), we implement strict safeguards such as:

• Contractual clauses ensuring compliance with PIPEDA and international privacy standards.
• Encryption protocols to secure transferred data.
• Regular assessments of third-party data protection policies.

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we become aware of such data collection, we will take immediate action to delete it and, where necessary, notify legal guardians or authorities.

We may update this Privacy Policy periodically to reflect changes in legal requirements, industry standards, or company policies. Users will be informed of significant changes through email notifications or website announcements. We encourage users to review this policy regularly.

For inquiries regarding this Privacy Policy or to exercise your data protection rights, contact us at:

• HatchTechs Canada
• [Company Address]
• Email: inquiry@hatchtechs.ca
• Phone: [Insert Contact Number]

By using our services, you acknowledge and accept the terms outlined in this Privacy Policy